Shipping Policy for Zerili International

Thank you for shopping with Zerili.com. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are typically processed within 24 hours after payment has been successfully received.

Orders placed on weekends or public holidays will begin processing on the next business day.

Please note that processing time is separate from shipping time.

Shipping Destinations

Zerili ships to customers in multiple countries. Shipping availability may vary depending on the product and destination.

If we are unable to ship to your location, you will be notified during checkout.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method, and order size.

From time to time, Zerili may offer free shipping promotions for qualifying orders.

Estimated Delivery Times

Estimated delivery times vary depending on your location and shipping carrier.

  • United States: typically 5–12 business days
  • Canada, Australia, United Kingdom: typically 6–14 business days
  • Other international destinations: typically 7–20 business days

Delivery estimates are provided for guidance only and are not guaranteed.

Shipping Carriers

Orders may be shipped using a variety of reputable international carriers depending on the destination and fulfilment location. These may include postal services and commercial carriers.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the progress of your shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees depending on the laws of your country.

These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated.

Shipping Delays

While we work hard to deliver orders within the estimated timeframes, delays may occur due to factors outside our control. These may include:

  • Customs inspections
  • Weather disruptions
  • Shipping carrier delays
  • High seasonal demand

If your shipment experiences significant delays, we will do our best to assist in resolving the issue.

Lost or Missing Packages

If your order has not arrived within the expected delivery window, please contact us so we can investigate with the shipping carrier.

We will work with the carrier to locate the package or determine the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Zerili is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us as soon as possible.

Contact Us

If you have any questions about shipping or your order, please contact us:

Website: Zerili.com
Email: info@zerili.com